Privacy Policy

This Privacy Policy explains how Genesis Trust LTD ("Genesis Trust", "Company", "we", "us", or "our") collects, uses, stores, and protects personal information when you visit our website, submit an inquiry, or otherwise communicate with us.

By using the website or submitting your information through our forms, you acknowledge that you have read this Privacy Policy.

1. Controller Information

Genesis Trust LTD is the controller of personal data processed through this website.

Contact email: info@genesis-trust.com

2. Information We Collect

We may collect the following categories of information:

• email address;
• phone number, if you choose to provide it;
• selected region or service preference, including UAE or China;
• information you include in your message or inquiry;
• technical data such as IP address, browser type, device information, language settings, referring pages, and website interaction data;
• cookie-related and analytics data where applicable.

We collect personal data directly from you when you complete a form, contact us by email, or otherwise interact with the website.

3. How We Use Information

We may use your information to:

• review and respond to inquiries;
• contact you regarding your request;
• provide preliminary information about our services;
• manage communications and client intake;
• maintain website security, performance, and integrity;
• improve the structure, usability, and operation of the website;
• comply with legal, regulatory, accounting, or compliance obligations;
• establish, exercise, or defend legal claims.

4. Legal Bases for Processing

Where applicable data protection laws require a legal basis, we rely on one or more of the following:

• your consent;
• taking steps at your request before entering into a business relationship;
• our legitimate interests in operating, securing, and improving our website and communications;
• compliance with applicable legal obligations.

5. Data Sharing

We do not sell your personal data.

We may share personal data only where reasonably necessary with:

• internal personnel and authorized representatives;
• IT, hosting, analytics, communications, and website support providers;
• professional advisers, including legal, accounting, compliance, or audit advisers;
• competent authorities, courts, regulators, or law enforcement bodies where required by law or where necessary to protect our rights.

Any sharing is limited to what is reasonably necessary for the relevant purpose.

6. International Transfers

Because our activities may involve international communications and service coordination, your information may be processed in jurisdictions outside your country of residence.

Where applicable, we take reasonable steps to ensure that such transfers are handled with appropriate safeguards suitable for the nature of the information and the context of the processing.

7. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, and protecting our legal interests.

Retention periods may vary depending on the nature of the inquiry, the sensitivity of the data, and applicable legal or compliance requirements.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete data;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing activities;
• request portability of personal data, where applicable;
• withdraw consent where processing is based on consent.

To exercise any such rights, contact us at info@genesis-trust.com.

We may request information necessary to verify your identity before acting on your request.

10. Cookies and Technical Tools

The website may use cookies, server logs, and similar technical tools to support basic functionality, security, analytics, and performance monitoring.

If cookies requiring consent are used under applicable law, such use should be managed through an appropriate consent mechanism.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party resources.

You should review the privacy notices of any external websites you visit.

12. Children

This website is not directed to children, and we do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The updated version will be posted on this page with a revised effective date.

14. Contact

For any questions regarding this Privacy Policy or our data practices, contact:

Genesis Trust LTD
Email: info@genesis-trust.com